Privacy policy for lofotsenteret.no

This privacy policy explains how Lofot-Senteret (Organizational registration number 943 560 862) processes personal data collected from users on lofotsenteret.no.

Which personal data do we collect and why?

We process personal data such as name, address, telephone number and e-mail address, as well as other information you provide in connection with your inquiries to us. We store and process the personal data at all times in accordance with the applicable personal data regulations.

The purpose of processing this data depends on your relationship with us and is listed below:

Purpose: To be able to communicate with your device

Categories of information: IP Address

Basis of processing: To ensure effective communication with the correct digital device

How do we share your information?

We may share your information with partners who help us provide you with customized offers and information. We have data processing agreements with these parties to ensure that they comply with applicable data protection laws. In the event of suspected violations of the law, we may disclose the information to public authorities upon request.

Who we share with: Google Europa

Where they are: Dublin, Irland

Basis for transfer: Google Analytics codes embedded on web pages for activity tracking.

Who we share with: Google Europa 

Where they are: Dublin, Irland 

Basis for transfer: Google ReCaptcha to verify that you are a human and not a robot (or bot) when you log in to your profile.

Retention period for personal data

We store your personal data for as long as necessary to fulfill the purposes set out in this statement or as required by legal requirements.

Data is deleted after the following intervals:

Upon opt-out: Immediately

You request to be deleted: As soon as possible, and within 30 days

In case of inactivity: After 18 months

Your rights

You have several rights under data protection legislation:

Access – You can request to know what information we have about you.

Correction – You can ask us to correct incorrect or incomplete information.

Erasure – You can request the deletion of your information when there are grounds for doing so.

Restriction – You can ask us to temporarily stop processing your information.

Data portability – You can receive your information in a format that can be transferred to another service.

Withdraw consent – You can withdraw your consent at any time, in particular for marketing, without affecting the lawfulness of the processing before the withdrawal.

Complaint – You can complain to the Norwegian Data Protection Authority if you believe that we are processing your information incorrectly.

Breach notification – We will notify you if there is a security breach that may affect your rights.

To exercise your rights, please contact us at privacy@placewise.com. We will respond as soon as possible, within 7 business days. For security reasons, we may request identity verification.

Automated decisions and profiling in our Loyalty Club

In our Loyalty Club, we use profiling to enable us to customize our service offerings and related communications if you have consented to this. Read more about privacy when using our Loyalty Club here: https://lofotsenteret.member.placewise.com/privacy-policy

Children's privacy

We do not knowingly process personal data of children under the age of 15. If we are made aware that such data has been collected, we will consider deleting it. Guardians can contact us as indicated below.

Cookies

We use cookies on our website to optimize your user experience and tailor our offers to your interests. The cookies do not contain any personal data, and you can read more in our Cookie Policy. 

Digital advertising and use of third parties

With your consent, we use cookies to personalize ads and content. We work with third-party vendors to help us with marketing. You can see a list of those we use and consent to them on our website.

Links to external websites

Our website may contain links to external sites that are not under our control. We are not responsible for the content or privacy of these sites, but they are included for easy access to relevant information.

Changes to the Privacy Policy

We will update this Privacy Policy when necessary. In the event of changes, we will publish the new statement on our website 14 days before it takes effect. Updated information will also be available in the affected services.

Camera surveillance

The center is under camera surveillance. This is done to prevent and uncover criminal acts, as well as create a safe center for our customers. Access to and deletion of the recordings are processed in accordance with the Personal Data Act and internal procedures.

Contact us

If you have any questions about our privacy policy or your rights, you can contact us at:

Contact person: Kjersti Krüger

Email: kjersti.kruger@coop.no